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having trouble getting your Sonos move
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speaker to power on you're definitely
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not alone and I know how frustrating it
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can be to lose your favorite sound setup
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just when you're ready to relax or
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entertain but don't worry together we'll
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troubleshoot this and hopefully get your
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speaker back up and running I've
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gathered some straightforward steps to
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help bring your Sonos move back to life
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so let's dive in and Tackle this issue
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one step at a time first let's focus on
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some basic troubleshooting steps often
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issues with the Sonos move not turning
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on are related to how the device is
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being charged let's break down what you
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can check to fix this start by examining
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the charging cable cables can sometimes
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become damaged or wear out preventing
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them from effectively charging the
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speaker if you suspect the cable is the
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issue try using a different one to see
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problem next check the power outlet as
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it's possible the outlet itself isn't
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providing power try plugging your
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speaker into a different Outlet to
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ensure the issue isn't with your power
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source lastly take a look at the
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charging port on your speaker dust and
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debris can accumulate and block the
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connection gently cleaning the port with
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a soft brush or a can of compressed air
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can remove any blockages and help
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restore the connection addressing these
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points should help you identify the
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problem and get your Sonos move back to
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working condition now let's make sure
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your Sonos move's battery is properly
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charged first place the speaker on the
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charging base ensuring the contacts on
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the speaker and base are perfectly
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aligned and clean use a dry soft cloth
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to wipe away any dirt or debris on the
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contacts if your sonus move still won't
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turn on try using a USBC cable connected
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to the port located on the back of the
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speaker above the charging contacts make
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sure the USBC cable is fully inserted
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into your speaker and a compatible power
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source the ideal power adapter should be
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a USB CPD charger that outputs at least
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45 wats though you can use a 36 w
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charger for slower charging this step
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ensures that the issue isn't you to
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insufficient power from the charging
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ring if your Sonos move still isn't
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responding it might be time to consider
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a factory reset this step is crucial as
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it returns your speaker to its original
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settings which can resolve more
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persistent software issues to start make
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sure your speaker is off and not
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connected to its charger Begin by
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pressing and holding the power button
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located on the back of the move for
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about 5 Seconds to power it off
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completely once it's off press and hold
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the join button while holding this
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button place your move back onto its
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charging base continue holding the join
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button until you see the light on top of
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the speaker start flashing orange and
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white indicating that the reset process
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is underway keep holding until the light
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flash is green which means the reset is
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complete if a factory reset doesn't
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solve the issue you can try additional
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steps to restore power to your Sonos
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move start by placing your Sonos move on
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the charging cradle making sure it's
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properly aligned and hold down the power
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button for 30 seconds to initiate iate a
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system reset briefly remove the speaker
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from the cradle then place it back on if
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the status light begins to flash white
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continuously take it off the Cradle
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again continue holding the power button
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until the flashing stops then place it
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back on the cradle and wait for it to
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reconnect alternatively you can try this
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method with the move off the Cradle hold
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the power button for about 20 seconds
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and while still holding the button place
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the speaker back on the cradle and
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continue holding for another 20 seconds
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watch for the orange light to illuminate
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and remain steady that's it for the
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video I hope these steps helped you
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solve the issue with your Sonos move not
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turning on if you found this video
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helpful please give it a like and
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consider subscribing to the channel for
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more useful Tech tips also if you have
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any questions or additional tips that
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worked for you drop a comment below I'd
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love to hear from you thanks for
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watching and see you in the next video