0:00
hey there Echo buddy feeling sick let's
0:02
bring your smart speaker back to life
0:04
you know how your phone sometimes acts
0:06
up and just needs a quick restart your
0:08
Amazon Echo is no different one moment
0:11
you're vibing to your favorite playlist
0:12
and the next Alexa's gone quiet like
0:14
she's taking a coffee break trust me
0:17
I've been there but don't worry most of
0:19
these Tech Tantrums are just minor
0:21
glitches that need a little TLC whether
0:23
you're using an OG first generation Echo
0:26
dot or the latest greatest fifth gen
0:28
Model A Silent Alexa doesn't mean it's
0:30
game over before you think about
0:32
replacing it let me share some simple
0:34
tricks I've learned to rescue smart
0:36
devices time and again stick around and
0:39
let's save your Echo without breaking a
0:40
sweat or your wallet if you have a first
0:43
generation Echo dot here's how you reset
0:45
it grab a paperclip or something similar
0:48
and gently press the reset button
0:49
located right at the base of your Echo
0:51
dot wait for the light ring to turn off
0:54
and then on again that signals that your
0:56
device is entering setup mode if you
0:58
want to completely wipe your device
1:00
press and hold the reset button for
1:02
about 8 seconds after the light ring
1:04
Cycles off and on your device will be
1:06
back in setup mode and you can follow
1:08
the setup instructions from scratch this
1:11
method is ideal if your device is stuck
1:12
in a loop or not responding to any
1:14
commands once you reset you can
1:17
reconnect your Echo dot like it's brand
1:18
new ready to sync with your Wi-Fi and
1:20
Amazon account for second third fourth
1:23
and fifth generation Echo dots the reset
1:25
process is a little different first
1:28
press and hold the action button the one
1:30
with the dot icon for about 20 seconds
1:33
watch for the light ring to turn off and
1:35
then on again this means your Echo dot
1:37
is ready to be set up again to perform a
1:39
full factory reset on these models
1:41
simultaneously press and hold the volume
1:43
down and microphone off buttons for 20
1:46
seconds after the light ring turns off
1:48
and then on again your device is reset
1:51
and all your personal settings and smart
1:52
home connections will be wiped keep in
1:55
mind that these resets will erase all
1:56
your personal information including any
1:58
settings you've customed ized and smart
2:00
home connections you've made so if
2:03
you've set up routines skills or linked
2:05
accounts they will be wiped out during
2:07
the reset process encountering a
2:09
stubborn Echo Show 5 that won't
2:12
respond the hard reset method can be
2:14
your ultimate troubleshooting solution
2:17
Begin by unplugging the power adapter
2:19
and waiting 30 seconds to allow the
2:21
device's internal systems to fully
2:23
discharge next press and hold the volume
2:26
down and mute buttons simultaneously
2:28
while reconnecting the power adapter
2:30
maintain pressure on these buttons for
2:32
approximately 15 seconds watch for the
2:34
distinctive light ring Behavior it will
2:36
first pulse orange then transition to
2:39
Blue signaling a complete factory reset
2:42
this process will completely erase all
2:44
personalized settings returning your
2:46
device to its original outof thee boox
2:48
State you'll need to set up your Wi-Fi
2:50
relink your Amazon account and
2:52
reconfigure your preferences from
2:54
scratch when your Echo spot becomes
2:56
unresponsive a hard reset can breathe
2:58
new life into your device start by
3:01
disconnecting the power adapter and
3:03
allowing a 30-second pause then wait a
3:06
few seconds and then plug it back in if
3:08
the restart doesn't solve your issue try
3:10
the following reset procedure to reset
3:12
your Echo spot say go to settings or
3:15
swipe down from the top of the screen
3:16
and select settings select device
3:19
options all right so next up you'll want
3:21
to select factory reset if your Echo
3:23
spot has smart home connections select
3:25
reset but retain smart home device
3:27
connections if there are no smart home
3:29
connections or to completely reset the
3:31
device and erase all settings select
3:34
reset to factory defaults when reset is
3:36
finished the device screen shows the
3:38
setup QR code scan it with your
3:40
smartphone to start the guided
3:42
setup if resetting your Echo dot echo
3:45
show5 or Echo spot doesn't solve the
3:47
issue or if you're planning to stop
3:49
using it you might want to consider
3:51
deregistering it from your Amazon
3:53
account this will remove all settings
3:55
and personalizations tied to the device
3:58
essentially starting fresh deregistering
4:00
is also a great idea if you're planning
4:02
to sell or give away your device this
4:04
ensures that none of your personal
4:05
information stays on it if none of the
4:07
previous steps have worked Don't Panic
4:10
it could be a more serious issue like a
4:12
hardware failure or a deeper software
4:14
glitch that requires Advanced
4:15
troubleshooting in that case I recommend
4:18
reaching out to Amazon customer support
4:20
they're fantastic at helping with more
4:21
specific issues and if needed they can
4:24
assist with warranty claims that's a
4:26
wrap now you're all set to reset your
4:28
Echo dot Echo show 5 or Echo spot no
4:31
matter the generation whether it's a
4:34
minor glitch sluggish performance or
4:36
just a fresh start these steps should
4:38
get your device back on track if you
4:40
found this guide helpful make sure to
4:42
hit that thumbs up subscribe and tap the
4:45
Bell icon so you never miss out on more
4:47
smart device tips and tricks I've got
4:50
plenty of helpful tutorials lined up to
4:52
help you make the most of your Tech so
4:54
stay tuned thanks for watching and I
4:56
can't wait to see you in the next video
