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having trouble with your Bose's quiet
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Comfort 35 headphones whether it's
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stubborn connectivity issues an
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unresponsive power button or other
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annoying glitches you're not alone but
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don't worry I've got you covered in this
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quick and easy guide I'll show you how
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to reset your headphone step by step and
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Tackle these common problems headon by
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the time we're done your headphones will
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be working like a dream again ready to
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fix it let's dive in first power off
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your headphones to do this simply Slide
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the power switch to the off position
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once they are off wait for 30 seconds
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this brief pause allows the internal
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systems to fully shut down next connect
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your headphones to a wall outlet using a
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USB charger make sure you use a reliable
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USB cable and charger plug one end of
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the USB cable into your headphones and
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the other end into the charger wait for
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5 seconds while your headphones are
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connected to the power source after 5
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Seconds disconnect the USB cable from
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your headphones now wait for 1 minute
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this waiting period helps reset the
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internal components of your headphones
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finally power on your headphones Slide
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the power switch to the on position your
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headphone should now be reset and ready
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for normal use if the reset steps didn't
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solve your problem there are a few more
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troubleshooting steps you can try first
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ensure you are using the original USB
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cable that came with your
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headphones sometimes third party cables
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may not work properly if you are already
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using the original cable try a different
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USB port or charger to rule out any
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issues with your current power source
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next you can try updating or downgrading
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the firmware of your headphones using
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the Bose's BTU updator to do this first
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go to the link provided in the video
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description connect your headphones to
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your computer using the original USB
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cable on the website you will find
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instructions to follow if you need to
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downgrade the firmware look for an
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option to install an earlier version
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select the oldest available version then
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proceed with the installation after
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downgrading the firmware try resetting
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your headphones again by holding the
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power button for 10 seconds once the
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reset is complete and your headphones
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are working correctly you can upgrade
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the firmware back to the latest version
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using the same BTU updator
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this process can often resolve
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persistent issues and help reset your
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headphones effectively another helpful
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step is to clear the paired device list
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headphones open the Bose Connect app on
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your mobile device navigate to the
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settings and clear the list of paired
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devices after clearing the list try
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pairing your headphones again with your
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device if the above steps don't work you
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can try performing a factory reset via
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your PC connect your headphones to your
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PC using the original USB cable go to
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the link provided in the video
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description on the website follow the
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instructions to use the btu updat
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software look for an option to perform a
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factory reset this option might be
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listed as restore to factory settings or
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something similar follow the onscreen
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instructions to complete the factory
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reset this can sometimes fix more
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stubborn issues that other resets cannot
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for Android users you can use NFC to
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pair your headphones turn on NFC on your
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Android device and tap it against the
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NFC tag on your headphones this can help
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establish a connection if you're having
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trouble pairing via Bluetooth
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additionally delete the device history
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in the app to ensure a fresh start I
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hope this video helped you get your
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Bose's quiet Comfort 35 headphones back
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to working like new if it did don't
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forget to hit that like button and
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subscribe for more useful tips if you
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found a different way to reset your
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headphones we'd love to hear it drop it
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in the comments and help others who
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might be facing the same issue thanks so
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much for watching and I'll see you in
