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R12500 Per Month- REMOTE CUSTOMER SERVICE JOB | REMOTE WORLDWIDE
236K views
Apr 4, 2024
Are you looking for an Easy Remote Customer Support Rep job that is hiring in South Africa as well as Remote Worldwide? 📌 FREE RESOURCES + JOIN EMAIL LIST - https://lynnfitho.com/resources/ 🔔To apply to TalentPop for the Customer Service Rep Job: https://lynnfitho.com/remote-customer-service-representative-virtual-assistant-for-talentpop-r12500-p-m/ ✅ MY JOB BOARD ► https://lynnfitho.com/ ▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬ Video Time Stamps:
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0:00
and
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$4 an hour which is in the South African rents if you work 21 days of a month working eight hours a day
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5500 rands working remotely for talent pop. Hi guys My name is Lynn and welcome to my channel if you're visiting or passing by do not forget subscribe if you're regular
0:18
Welcome back guys As you know, I post job leads daily Especially on my newsletter consider doing joining my newsletter and you can do that by clicking the link down below in the description box
0:29
So let us get into today's Job as I mentioned earlier, the company's called talent pop and then agency. So they are constantly recruiting
0:38
they're constantly hiring and they often have two types of roles either customer service or
0:44
Virtual assistant now for the customer service job that I have today. They pay $4 an hour. Like I said if you work
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earning $4 an hour with the South African rent right rate. I think I'm using 18. So if you're working eight hours a day
1:02
21 working days now, I'm not counting Extra time everything you stand to why am I making sound like you're winning you will earn
1:11
12,500 rands plus a month. So now guys as usual I'll be looking down on my device and I'll be pinning everything that I'll be talking about
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I think here right and I've got my notes today with me
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So what we're going to do is this video is gonna be split into three parts first
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We're gonna talk about their job requirements Then we're gonna talk about the duties and thirdly how to apply and lastly my favorite part
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I will discuss what I think is the best way for you to get a job with them
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Okay, right now let us get into it. Okay, so guys in terms of the job requirements, right
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They're quite under qualifications. They say you need to have one year of customer service
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Service X preferred which means guys you don't even need to have it. It's preferred
1:54
So purely entry-level if you've never worked before you've doubled in customer service and let's what is customer service guys
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If you're working a job where you are assisting clients with knowledge when clients call in and they need assistance
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They want to return anything they need to better detailed information Anything that is customer facing
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Sometimes even admin roles are customer facing right if you're the office administrator when people call in and you are
2:22
Guiding clients in some way you can apply for customer service rep jobs. Okay, and they need you to have
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Goes without saying strong communication skills both written and verbal strong command of grammar. So your English has to be
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Good and all of you guys do struggle with the accent piece and a lot of companies say they want neutral accents
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I do not have a neutral accent. I speak African English But that has not deterred me from anything right e-commerce experience is a plus
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Guys, that is all you kind of need for you to apply for this job
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Now they do go on to mention other things that they would like you to have right
3:03
Shopify e-commerce, do you know Zendesk Freshdesk don't be deterred guys Not they're saying is a plus but not required, right? It's not required
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But also they've already told you what you need So all you need to do guys is go on YouTube and read up about freshdesk
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Go on the company on because these are all CRM's You only need to do is Google to see what they do and you can be like, huh
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I can do that right now. Let us move on to the next thing guys
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What you'll be doing I did sort of hint into that area, right
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So they're basically looking for a team player was growth even but in actual effect guys
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mostly what they're looking for during your response or what you'll be doing is
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Create solution based emails live chat messages in response to customer tickets inquiries and answer phone calls
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What I will say guys is I have noticed that in a lot of these companies sort of these rules customer service everything
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Is documented so most of the time guys you're just cutting and copying for if a customer calls in and they say hey
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I want a refund. They've got a standard email that they send to the clients, right
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And then they respond back so you don't need to be afraid to apply thinking. Oh, I've never done this whatever
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They've got it all standardized. So you don't I Want to say the job could actually end up being boring because you're not really expecting though
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They say thing out of the box but half the time the company's is on policies and procedures on how to do things and it just basically sticks that way because you
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Soon realize that all customers all clients call in asking for the same thing, right
4:40
Okay. So now guys we've talked about let's talk about the technology, right
4:44
What do you need for you to apply goes without saying guys? This is a remote job, right
4:50
It being remote you will need to have a laptop these days they'll ask for
4:57
backup for your electricity that could be either inventor or Those small power sources anything that you have will work
5:05
You need those headphones to make sure that you can be heard audibly Other than that guys, all you just need is your spunk and weak and gusto and you'll be able to make it
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No, let us move on to the exciting piece in terms of job
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Application how do you do it? So they have actually Detailed everything the interview stage is at three part
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Oh, it's a four-part stage by Jason just three percent. The first part is the application the application is quite easy guys
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It's a form that you complete they will ask you everything. Have you done customer service? Just answer to the base of your abilities and
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my tick My tip for that is guys Please just have that answers and or write down your answers because when you're getting interviewed
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They're going to be referring back to what you wrote now You would have to feel this on you would have completed this thing and you can't remember what you said unless I'm mistaken
5:58
Talent pops does give you a report of what you answered I'm not sure if I go find mine
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When I apply to them what my answers we all see during post editing if I can find it
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The next stage if they you send your application and they like what you see they will do a video interview with you
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So then guys, obviously, you know the drill smart casual Clear background be as audible. No one with answers
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Be good. All right, they even have a picture on the side to show you exactly what I'm talking about, right
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they are looking for That guys when you're applying for a job the tips and tricks of how to learn the job will literally be
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Within the job description. They give you all the answers Essentially after you pass these guys and they like what you what they see you will get skills training
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So this is the portion of where you are getting training. I do believe it's it's paid training session
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so by then guys already got in the job and the fourth part is you've you are hired and
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Like I mentioned guys this job it is a remote job. You're working US hours, which means either starting work at 3 p.m
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South African time or it's 4 p.m. South African time until midnight and some of these jobs they are
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Shift work so you find that you're not if you're okay It just depends on what shifts you get or if you can move around and all of that guys
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I hope you guys will apply to talent pop It's a great company to work for and you remember you are amazing. Don't let anyone tell you otherwise until next time
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