0:00
Shop LC is like jewelry shopping with your best friend
0:02
It's just so much fun. They are addictive. There's rare exotic gemstones, designer brands, and trendsetting accessories
0:10
Don't want to do anything else with them anymore. You're discovering heirloom quality jewelry unavailable anywhere else
0:17
And learning about the story behind the jewelry. All you're going to get is the customer service in India
0:23
So grab your remote and visit us now. No more. Mm-mm. I'm here to talk about my experience with Shop LC
0:35
I placed an order and then one day they canceled that order and I found out they had locked my account
0:42
I could not get in to find out what happened or why. And my account was locked for eight days and I could not fix any of my budget pays
0:52
I could not set any of them up. And that really made me mad
1:00
shop lc they have some great stuff i will admit to that they have some awesome stuff like things
1:07
i have never seen before um and i love to collect gemstones so i've never seen some of these gemstones
1:14
before and they look like high quality items also that from time to time they give discounts they
1:21
give you a discount code however there's some catch to that um they like to raise their prices
1:28
just before they give out the discounts or just before they have some clearance event
1:35
So they will do that. I actually check them every day and I check the prices and I see
1:40
oh, this went up, that went down in price. And I will actually make a note of that because if
1:46
it's something that I'm interested in, I'll put a note in there. They raised the price
1:50
or they dropped the price So they like to do that It will go up and down up and down Sometimes for example too they will have I give you a good example
2:05
They have an eBay account. The same purse that they have on their eBay account, they were selling it for $520
2:14
But if you go to ShopLC's website, it was $350. I have a long standing relationship with them and it's been a roller coaster ride ups and downs
2:30
But one day I placed an order. They canceled my order. I went, tried to check into my account to
2:36
see what happened. I could not get into my account. I was locked out. So I was locked out for about
2:41
eight days. I was calling them trying to figure out what happened. I got an email from ShopLC
2:48
Loss Prevention. They were just checking to see if that was my email address. Long story short
2:54
I was very, very, very ticked off about the experience. When they locked my account
3:00
that really made me angry. I mean, that was like the worst thing that they did
3:05
I've had other issues with them, but that was the worst. That really made me angry because I
3:11
had some budget pays that I needed to make sure got paid. I needed to change my credit cards and
3:18
I could not even do that. When your account is locked, you can't get in at all. And even with
3:24
the app, the shop LC app, you can't even get into your account from the app. It's that they make it
3:31
so you cannot do what you need to do. It's just too much of a hassle. And I just found out something
3:37
recently since they locked my account I just found out and I wrote it down so I
3:47
called on the tenth of this month I got the customer service in India I spoke to friends he said I have two accounts Now how do I have two accounts I only opened one account So I asked him okay He said I have the first account
4:10
opened February 28th, 2021. That was the one I created. The second account was created
4:22
on 4 22 um this year so i'm like where did that come from i did not open another account
4:33
so i told him to close the account that was open on april 22nd so um that's what i requested
4:43
so since i know that some things are going on that i really don't like that's some kind of
4:50
security issue. I really don't have anything else to do with them now. I'm like, if that's going on
4:58
what else is going on? Are they stealing credit card numbers too? So literally I'm, I checked my
5:03
accounts three, um, at least within three days, I checked my accounts, all my statements, make sure
5:10
everything that is supposed to be charged is charged because you have to watch them. You don't
5:16
know what's going on. If they open a second account, what else are they doing
5:25
I have to admit they are addictive. The discounts are, it's just, you have this great sense of I'm
5:33
saving money if I put this discount in, but honestly, I really need to cut them off. I'm
5:41
just done with them. As soon as I get these budget pays paid off, I am done. I decided to go public
5:47
because I want people to know what Shop LC is all about In my review you can read everything that I experienced with them Their little tricks that they pull the things that they do and then the thing with the accounts that new to me
6:02
So I actually need to go back and update my review and let people know that that's going on
6:07
So no more. if you're wanting to buy something from shop lc buy it from their website do not buy it from their
6:22
ebay account also watch the prices sometimes they will lower the price or raise the price
6:30
sometimes within the same day i've seen them do that so don't be so quick to buy something wait a
6:36
little while. Also too, they love to send out these discounts, but every month they'll have a discount
6:42
code. You can apply that. It'll be 20%. Sometimes it's 25%. Use those codes. Just take time
6:54
take your time before you buy something. Just keep watching those prices. And that's what I'm
7:01
doing too. I just watch the prices. If I see something I like, I'll just wait until the price
7:06
goes down. But like I said, I'm done with them for now. And I don't want to do anything else
7:14
with them anymore. Another thing I would recommend to consumers about ShopLC, take notes of any time
7:23
you have an issue with them. If you have to deal with their customer service for any type of reason
7:28
take a note of that. And also watch your statements too, because they have some issues with their
7:34
system double accounts being opened i've heard other people complain about that
7:39
cards being charged for some reason um customers have no idea if they're being charged so watch