Operating Systems
Software
Unable to select Queues in Salesforce Omni Channel Flow
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Feb 16, 2023
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We won't be able to choose or select Queues in the Salesforce Omni-Channel Flow
1. If the Queue is not configured to a Routing Configuration.
2. If the Queue's Routing Configuration uses "Use with Skills-Based Routing Rules".
Blog Post:
https://www.infallibletechie.com/2023/02/unable-to-select-queues-in-salesforce-omni-channel-flow.html
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