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Route Messaging Sessions to BOT in Salesforce Messaging for In App and Web
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May 15, 2023
Visit Channel:infallibletechie.com
In order to route the Messaging Session to Einstein BOT, we must use the Omni-Channel Flows.
Blog Post:
https://www.infallibletechie.com/2023/05/route-messaging-sessions-to-bot-in-salesforce-messaging-for-in-app-and-web.html
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