Find Users status changes in Salesforce Omni Channel
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Oct 26, 2023
Visit Channel:infallibletechie.com
SOQL on UserServicePresence can be used to track user status changes in Salesforce Omni-channel.
Blog Post:
https://www.infallibletechie.com/2022/03/how-to-find-users-status-changes-in.html
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