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Update Case when the Owner is updated via Salesforce Omni Channel

1K views · Feb 3, 2024
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Record-Triggered Flow on AgentWork entity can be used to update Case when the Owner is updated via Salesforce Omni-Channe Blog Post: https://www.infallibletechie.com/2023/03/how-to-update-case-when-the-owner-is-updated-via-salesforce-omni-channel.html
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