Reference
Redirect users when agents are offline in Salesforce Chats
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Dec 20, 2023
Visit Channel:infallibletechie.com
We can redirect users to a different page when agents are offline or not available to accept Salesforce Chats.
Blog Post:
https://www.infallibletechie.com/2022/10/how-to-redirect-users-to-a-different-page-when-agents-are-offline-to-accept-salesforce-chats.html
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